Microsoft 365 Business Basic - 1 Year
- License type
- Subscription license
- License duration
- 1-year license
- Supported platform
- Web, Windows and macOS
Please confirm the edition, operating-system compatibility, device limits, region, and license duration shown for this product before ordering.
Overview
Microsoft 365 Business Basic is a cloud-first productivity plan for small and medium-sized organizations. It provides web and mobile Office apps together with business email, cloud storage and collaboration services.
Key features
- Web and mobile versions of Word, Excel, PowerPoint and Outlook.
- Custom business email with Exchange services.
- 1 TB of OneDrive cloud storage per user.
- SharePoint and other Microsoft 365 collaboration services.
- Designed for organizations with up to 300 users; Teams entitlement can depend on the exact regional SKU.
Best for
Businesses that mainly work in a browser or on mobile and do not need the full installable desktop Office applications included with Business Standard and Premium.
System requirements
- A supported modern browser such as current Microsoft Edge, Chrome, Firefox or Safari.
- Internet connectivity and a Microsoft organizational account are required for cloud services.
- Windows and macOS support follows Microsoft 365 lifecycle requirements; current desktop-service support centers on Windows 11 and the three most recent macOS versions.
- Mobile app requirements depend on the current iOS or Android release.
Return policy
Last updated: September 10, 2026
Digital products and your refund rights
Essentials Keys sells software licenses and other digital products delivered electronically. Because digital products can be copied or redeemed, eligibility depends on whether the product key, download, or activation entitlement has been accessed or used. This policy applies worldwide, together with any mandatory consumer rights that apply where you live.
Change-of-mind requests
You may request a cancellation or refund within 14 calendar days after purchase if the digital product has not been delivered, revealed, downloaded, redeemed, activated, or otherwise accessed. Contact us before opening or using the license information. If immediate digital delivery begins with your express consent and local law permits the right of withdrawal to end once supply begins, your change-of-mind right may end at that point.
Problems we will resolve
Contact us promptly if a key is invalid, the wrong edition was delivered, the item materially differs from its product page, or the same order was charged twice. We may ask for the order number, checkout email, screenshots of the error, and confirmation of your device, operating system, country or region. We will first try to provide a working replacement or technical guidance. If we cannot provide the product purchased within a reasonable time, we will offer an appropriate refund or other remedy required by law.
Items that are normally not refundable
- A key or entitlement that has been successfully redeemed, activated, or used.
- A compatible product where the customer selected an incompatible device, operating system, language, region, or edition despite clear product-page information.
- A request caused by failure to follow installation or activation instructions when support can still resolve the issue.
- A request involving fraud, abuse, resale, transfer, or unauthorized use.
These limits do not exclude remedies required by applicable consumer law for faulty, misdescribed, or non-conforming digital content.
How to request a refund
Email contact@essentialskeys.com or use our contact form. Include your order number, product name, reason for the request, and any relevant error message. Do not publish or send the full license key unless our support team specifically asks for a secure verification step.
Refund timing and method
Approved refunds are returned to the original payment method. Your bank or payment provider may take 5–10 business days to post the credit after Shopify processes it. Digital products do not require physical return shipping, and no return shipping fee applies.