Microsoft 365 Family - 1 Year Subscription
- License type
- Subscription
- License duration
- 1 year
- Supported platform
- Windows, macOS & mobile
Please confirm the edition, operating-system compatibility, device limits, region, and license duration shown for this product before ordering.
Description
Microsoft 365 Family is a subscription for up to six people, combining Microsoft productivity apps with individual cloud storage and services across supported devices.
Key features
- Use by one to six people.
- Up to 6 TB of OneDrive cloud storage in total, with 1 TB per person.
- Each person can install Microsoft 365 on supported devices and stay signed in on up to five devices at the same time.
- Ongoing feature and security updates while the subscription is active.
Ideal for
Families or households that need Microsoft productivity apps and separate cloud storage for multiple people under one subscription.
System requirements
- Windows: Windows 11; 1.6 GHz or faster 2-core processor; 4 GB RAM (2 GB for 32-bit); 4 GB available storage; 1280 × 768 display.
- macOS: one of the three most recent macOS versions; 4 GB RAM; 10 GB available storage; 1280 × 800 display.
- Mobile: supported recent Android and iOS versions.
- Internet access and a Microsoft account are required for licensing, installation management and online services.
Return policy
Last updated: September 10, 2026
Digital products and your refund rights
Essentials Keys sells software licenses and other digital products delivered electronically. Because digital products can be copied or redeemed, eligibility depends on whether the product key, download, or activation entitlement has been accessed or used. This policy applies worldwide, together with any mandatory consumer rights that apply where you live.
Change-of-mind requests
You may request a cancellation or refund within 14 calendar days after purchase if the digital product has not been delivered, revealed, downloaded, redeemed, activated, or otherwise accessed. Contact us before opening or using the license information. If immediate digital delivery begins with your express consent and local law permits the right of withdrawal to end once supply begins, your change-of-mind right may end at that point.
Problems we will resolve
Contact us promptly if a key is invalid, the wrong edition was delivered, the item materially differs from its product page, or the same order was charged twice. We may ask for the order number, checkout email, screenshots of the error, and confirmation of your device, operating system, country or region. We will first try to provide a working replacement or technical guidance. If we cannot provide the product purchased within a reasonable time, we will offer an appropriate refund or other remedy required by law.
Items that are normally not refundable
- A key or entitlement that has been successfully redeemed, activated, or used.
- A compatible product where the customer selected an incompatible device, operating system, language, region, or edition despite clear product-page information.
- A request caused by failure to follow installation or activation instructions when support can still resolve the issue.
- A request involving fraud, abuse, resale, transfer, or unauthorized use.
These limits do not exclude remedies required by applicable consumer law for faulty, misdescribed, or non-conforming digital content.
How to request a refund
Email contact@essentialskeys.com or use our contact form. Include your order number, product name, reason for the request, and any relevant error message. Do not publish or send the full license key unless our support team specifically asks for a secure verification step.
Refund timing and method
Approved refunds are returned to the original payment method. Your bank or payment provider may take 5–10 business days to post the credit after Shopify processes it. Digital products do not require physical return shipping, and no return shipping fee applies.