Norton 360 Premium - 1 Year / 10 Devices
- License type
- Subscription
- License duration
- 1 year
- Supported platform
- Windows, macOS & mobile
- Devices
- 10
Please confirm the edition, operating-system compatibility, device limits, region, and license duration shown for this product before ordering.
Description
Norton 360 Premium is a multi-device security subscription for up to ten supported PCs, Macs, smartphones or tablets, with broader device coverage for households and multi-device users.
Key features
- Protection for up to ten supported devices.
- Protection against viruses, malware, ransomware and other online threats.
- VPN, Dark Web Monitoring and Password Manager features.
- Parental Control on supported platforms.
- 100 GB Cloud Backup for supported Windows PCs; feature availability varies by platform.
Ideal for
Households and users with a larger mix of computers, phones and tablets that need one Norton security plan for up to ten devices.
System requirements
- Windows: supported Windows 11 and Windows 10 systems; Norton also lists selected older Windows versions subject to feature limitations.
- macOS: macOS 10.13 or later according to Norton's current Premium requirements; some features are not supported on Mac.
- Android: Android 10 or later with Google Play installed.
- iOS/iPadOS: current and previous two supported Apple iOS versions.
- Internet access is required for activation, updates and online security services.
Return policy
Last updated: September 10, 2026
Digital products and your refund rights
Essentials Keys sells software licenses and other digital products delivered electronically. Because digital products can be copied or redeemed, eligibility depends on whether the product key, download, or activation entitlement has been accessed or used. This policy applies worldwide, together with any mandatory consumer rights that apply where you live.
Change-of-mind requests
You may request a cancellation or refund within 14 calendar days after purchase if the digital product has not been delivered, revealed, downloaded, redeemed, activated, or otherwise accessed. Contact us before opening or using the license information. If immediate digital delivery begins with your express consent and local law permits the right of withdrawal to end once supply begins, your change-of-mind right may end at that point.
Problems we will resolve
Contact us promptly if a key is invalid, the wrong edition was delivered, the item materially differs from its product page, or the same order was charged twice. We may ask for the order number, checkout email, screenshots of the error, and confirmation of your device, operating system, country or region. We will first try to provide a working replacement or technical guidance. If we cannot provide the product purchased within a reasonable time, we will offer an appropriate refund or other remedy required by law.
Items that are normally not refundable
- A key or entitlement that has been successfully redeemed, activated, or used.
- A compatible product where the customer selected an incompatible device, operating system, language, region, or edition despite clear product-page information.
- A request caused by failure to follow installation or activation instructions when support can still resolve the issue.
- A request involving fraud, abuse, resale, transfer, or unauthorized use.
These limits do not exclude remedies required by applicable consumer law for faulty, misdescribed, or non-conforming digital content.
How to request a refund
Email contact@essentialskeys.com or use our contact form. Include your order number, product name, reason for the request, and any relevant error message. Do not publish or send the full license key unless our support team specifically asks for a secure verification step.
Refund timing and method
Approved refunds are returned to the original payment method. Your bank or payment provider may take 5–10 business days to post the credit after Shopify processes it. Digital products do not require physical return shipping, and no return shipping fee applies.